Contact Us

Contact Us

Get in touch with our
Halong Bay Cruise Expert Team

Cruise Booking made easy: Our Hanoi-based team usually responds within 24 hours, 7 days a week. We speak English and Vietnamese.

⏱ Usually responds within 24 hours 📅 Online 7 days a week 📍 Based in Hanoi, Vietnam

As one of Vietnam's leading authorized tour operators, Halong Tour Expert specializes in Halong Bay cruise booking across Halong Bay, Lan Ha Bay, and Bai Tu Long Bay. Our Hanoi-based team personally verifies every cruise and tailors each itinerary to your travel dates, budget, and group size — so you get a comfortable, well-organized trip from the moment you arrive in Vietnam.

Quick contact
📞
Phone / WhatsApp
+84 88 626 1368
📍
Office address
Unit S1.3, Shopping Center No. 1 Long Bien, Bo De Ward
Hanoi, Vietnam
Vietnamese address (for taxi drivers): Gian S1.3 TTTM Số 1 Long Biên, Phường Bồ Đề, Thành phố Hà Nội
🕐 Office hours (ICT, UTC+7)
Mon – Sat8:00 AM – 05:00 PM
SundayOff

Send us your cruise inquiry

Tell us your travel dates, group size and the cruise or bay you are interested in. We usually reply within 24 hours, 7 days a week. The inquiry is free and you are under no obligation; your details are used only to answer you (see our privacy policy).

If our reply is not in your inbox within 24 hours, please check your spam folder or WhatsApp us on +84 88 626 1368.

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Need help now?

Trip queries & emergency support

🚨 Emergency helpline (24/7)
+84 88 626 1368
Tap to call or WhatsApp directly
📅
Mon – Sun
24 hours
⏱️
Within 24h
Usual reply time
🇬🇧 English 🇻🇳 Tiếng Việt
Find us

Our office in Hanoi

FAQs

Frequently asked questions

Quick answers before you reach out. More in our Halong Bay cruise FAQs.

1. How fast do you reply to Halong Bay cruise inquiries?

Usually within 24 hours, 7 days a week. Messages sent during office hours (Mon–Sat, 8 AM–5 PM Vietnam time) are often answered the same day. While you wait, browse all Halong Bay cruises.

2. Is a Halong Bay cruise inquiry free?

Yes. It is completely free, needs no credit card and puts you under no obligation. We send you suitable cruise options, prices and availability to compare, starting with our top Halong Bay cruises.

3. Can I contact you on WhatsApp about a Halong Bay cruise?

Yes. WhatsApp +84 88 626 1368 is the fastest way to reach us, especially for urgent or last-minute trips. Many common questions are already answered in our Halong Bay cruise FAQs.

4. Which languages does your Halong Bay team speak?

English and Vietnamese. Our Hanoi-based team handles bookings, changes and support during your cruise. Meet the team behind Halong Tour Expert.

5. How do I pay for a Halong Bay cruise?

A 50% deposit confirms your cruise and the balance is due before you travel. You can pay by card through our secure payment gateway (3.3% bank fee), by Western Union or by international bank transfer. See deposit and payment.

6. Where is your office for Halong Bay cruise bookings?

Our office is at Unit S1.3, Shopping Center No. 1 Long Bien, Bo De Ward, Hanoi. Most travellers book online or by WhatsApp; our Halong Bay travel guides help you plan before you contact us.